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RECENT PHISHING SCAMS

Recently it has been reported that several customers have received phone calls from a technician claiming to be from Microsoft or QuickHeal.net(FastHeal.net). The caller tries to scare the customer by pointing out possible issues with Microsoft Windows and then will offer to help the customer solve these errors. In the conversation the scammer tries to eventually connect to the user's computer remotely and take control of the computer to "just clean the errors" but eventually asks for bank details.

This is a telephone call scam where the caller is trying to extract credit card details along with the password and other sensitive information of the customer.

The caller is NOT from Microsoft or any other legitimate company as these types of companies DO NOT make cold calls to customers.

Users should not follow any instructions given by unknown technical support persons who call without you initiating the call. We also recommend that you do not give any credit card details or bank details over phone or online chat.

If you have experienced this or any other potential scam and are unsure, please take your computer to be checked at a reputable computer shop and notify your financial institutions.

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PLEASE BE AWARE THAT THERE ARE SEVERAL OFFICIAL LOOKING EMAILS BEING CIRCULATED WHICH ARE TRYING TO CAPTURE YOUR PERSONAL INFORMATION.

PLEASE REMEMBER THE FOLLOWING.

  • Ohio Heritage Bank nor any other institution will ask you to reply to an email with your personal information.

  • Nacha and ACH will not send you a link directly relating to a failed transfer.
     
  • Keep all Antivirus and Malware software up to date.

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MANAGE YOUR MONEY ANYWHERE!

Get on-the-go mobile banking by text message, web browser or phone app— anywhere, any time and any way you want. Our secure mobile features give you safe, 24-hour, passcode protected access, so you can view account balances, transfer funds, pay bills and so much more.

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Start Mobile Banking Today
Use your mobile phone to:

  • Locate ATM locations
  • Get a recent transactions summary
  • To text and receive messages about your account
  • To sign up simply log into your online banking account, click on the User Services tab and select Mobile Enrollment.  Once the enrollment screen pops up follow the instructions to complete.

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    FDIC ANNOUNCEMENT

    STANDARD DEPOSIT INSURANCE COVERAGE AMOUNT

    OF $250,000 MADE PERMAMENT

    The Dodd-Frank Wall Street Reform and Consumer Protection Act made permanent the current standard maximum deposit insurance amount (SMDIA) of $250,000

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    NEW PHISHING SCAM!

    There is a new Emailed Phishing Scam claming to be a Survey from Ohioheritage.com.

    We do not Email Account Information or ask for Account Updates by Email.

    Do Not Respond to this Email and Don't Ever Click on Links within Emails from sources you are unsure of. It is possible for Identity Thieves to pretend to be originating from any Business or Individual's name. Never give out personal information or financial information by Email or after Clicking on Links contained within Emails! This particular Scam is charging $250 on a Credit Card after anyone follows the Link.

    If you are unsure about any communication you receive from Ohio Heritage Bank, call us before taking action and risking your Identity and Finances.

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    VISHING WARNING to All OHB Customers!!!

    Identity Theft Risk and Loss of Funds Risk!

    There is currently a rising threat Nationwide from Automated Phone Calling Systems and Manual Human Calling methods from Fraudster's posing as Bank Employees or working on "Behalf of" a Bank. This has been hitting the Midwest as of late. Several OHB Customers have received actual calls from persons claiming to be working on "Behalf of Ohio Heritage Bank".

    The Messages are claiming that there is a problem with your Credit or Debit Cards and Accounts, or Deactivation's of said Cards or Accounts, and that they need the Customer to enter their Account Number and PIN Numbers into the System to fix it., or to provide the info over the phone to the person making the call.

    Ohio Heritage Bank would never do this! We already have our Customer's Account Information on our Systems, so we would not be calling and asking for it to resolve an issue. These calls are originating from Unknown Sources all over the Country and are Not from Ohio Heritage Bank .

    Remember!! Never give out Personal Information related to your Identity in any way to an unknown Caller or Calling System.

     

     

     

     

     


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